Shipping policy

Shipping Policy

Last Updated: [Date of last update, e.g., 1 September 2025]

Thank you for visiting and shopping at [Your Company Name]! Below are the terms and conditions that constitute our Shipping Policy.

All orders are processed and prepared for shipping from our premises in [Your County, e.g., Dublin].

Order Processing: Orders are typically processed within [1-2] business days (Monday-Friday). Orders are not shipped or delivered on weekends or Irish public holidays.
High Volume Periods: If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Order Cut-off: Our daily cut-off time for processing is [Time, e.g., 12:00 PM GMT]. Orders placed after this time will begin processing on the next business day.

Shipping charges for your order will be calculated and displayed at checkout.

Service	Cost	Estimated Delivery Time (After Processing)	Tracking
Standard Post	[Your Cost, e.g., €5.00]	1-3 business days	[Yes / No, e.g., Tracking included for parcels]
Express Post	[Your Cost, e.g., €9.00]	1 business day	Yes, Full Tracking
FREE Standard Shipping	€0.00	1-3 business days	[Yes / No]
Minimum Order for Free Shipping	€[Amount, e.g., €50.00]

Note: Next-day delivery for Express Post is the goal but is not guaranteed and depends on the courier's service level.

We ship to the following regions using [Your Carrier, e.g., An Post / DPD / FedEx]:

Destination	Service	Cost	Estimated Delivery Time (After Processing)	Tracking
Great Britain (GB)	International Standard	[Your Cost, e.g., €12.00]	3-5 business days	[Yes / No]
Europe (EU)	International Standard	[Your Cost, e.g., €15.00]	3-7 business days	[Yes / No]
Rest of World	[Specify]	Calculated at Checkout	7-14 business days	[Yes / No]

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) (if applicable). The tracking number will be active within 24 hours.

EU Customers: As we are based in Ireland (EU), there will be no customs duties or import taxes charged on delivery for orders shipped within the European Union.
UK Customers: [Your Company Name] does not collect VAT or duties for shipments to the UK. Orders shipped to Great Britain may be subject to local VAT, duties, and/or handling fees upon arrival, which are levied once the package reaches the destination country.
- The buyer is responsible for these charges.
- Please check with your local customs office before ordering to determine the potential additional costs.
Rest of World: Orders shipped outside of the EU are subject to applicable customs duties, taxes, and fees, all of which are the responsibility of the customer and are payable upon receipt.

[Your Company Name] is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
If you require assistance with a damage claim, please contact us at [Your Customer Service Email].

If your tracking shows your package is stuck in transit or has been lost, please contact us at [Your Customer Service Email] after [e.g., 5 working days] have passed since the last tracking update. We will work with the carrier to initiate a trace or claim.

Customer Responsibility: It is the buyer's responsibility to ensure the shipping address is entered correctly at checkout. We are unable to redirect orders once they have been dispatched.
Returned to Sender: If a package is returned to us due to an incorrect or incomplete address provided by the customer, or if the package is uncollected, the customer will be responsible for the cost of re-shipping the package.
Missed Delivery: Our standard carrier (An Post/DPD) will typically attempt delivery [one/two] time(s) and/or leave a note with instructions for collection from a local depot or post office. Failure to collect the item within their stated timeframe will result in the package being returned to us.

If you have any questions about this Shipping Policy, please contact us: